Privacy

Privacy policy

Last updated: September 2026

Controller

Chaletsion is responsible for information received through chaletsion.com. Contact: reservas@chaletsion.com.

Information collected

The website has no forms and does not process payments. When a visitor chooses to contact us through WhatsApp, the conversation and information shared are handled by WhatsApp under its own terms. With prior permission, Google Analytics collects technical and usage information such as pages visited, device, approximate country and interactions with WhatsApp links.

Purposes

Information is used to answer availability inquiries, prepare quotes, manage potential bookings, respond to requests and understand how the website is used so it can be improved.

Legal basis and retention

Analytics activates only after the visitor provides consent. Information voluntarily sent through WhatsApp is kept only as long as necessary to handle the inquiry, the guest relationship and applicable obligations.

Providers and international processing

The website uses Google Analytics, WhatsApp, Google Maps and web-hosting services. These providers may process information in other countries under their own policies and safeguards.

Your choices and rights

You may request access, correction, updating or deletion of your information by writing to reservas@chaletsion.com. You may also reject Analytics or change your choice through Cookie preferences.

Changes

This policy may be updated when the website, services or applicable requirements change. The current version will always be published on this page.